Design Advanced Premium

Service Design Virtual Internship

Dive into the world of service design and learn to create holistic customer experiences. Through this virtual internship, you'll master skills in user journey mapping, touchpoint design, and prototyping. You'll apply these techniques to real-world projects, building a portfolio of work that showcases your ability to design seamless, end-to-end services. By the end of the 14-week program, you'll have the foundational knowledge and practical experience to thrive as a service designer in any industry.

weeks
5 tasks
0 enrolled
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Track price: $49.00

Track Overview

This track provides hands-on experience and real-world projects to build your skills.

Tasks & Milestones

Understand Service Design Fundamentals

Advanced

Explore the core principles and methodologies of service design

6 hours

Map a User Journey

Advanced

Create a detailed user journey map for a specific service or product

8 hours

Design a Touchpoint Experience

Advanced

Design a touchpoint experience for a specific service or product

10 hours

Create a Service Blueprint

Advanced

Design a comprehensive service blueprint for a specific service or product

12 hours

Create a Service Design Portfolio

Advanced

Curate your work into a professional service design portfolio

12 hours

Prerequisites

  • • Basic understanding of design principles and user experience
  • • Familiarity with design software such as Figma, Adobe XD, or Sketch
  • • Ability to think critically and problem-solve

Certificate

Certificate of Completion

Earn a certificate upon successful completion