Service Design Virtual Internship
Dive into the world of service design and learn to create holistic customer experiences. Through this virtual internship, you'll master skills in user journey mapping, touchpoint design, and prototyping. You'll apply these techniques to real-world projects, building a portfolio of work that showcases your ability to design seamless, end-to-end services. By the end of the 14-week program, you'll have the foundational knowledge and practical experience to thrive as a service designer in any industry.
Track Overview
Tasks & Milestones
Understand Service Design Fundamentals
AdvancedExplore the core principles and methodologies of service design
Map a User Journey
AdvancedCreate a detailed user journey map for a specific service or product
Design a Touchpoint Experience
AdvancedDesign a touchpoint experience for a specific service or product
Create a Service Blueprint
AdvancedDesign a comprehensive service blueprint for a specific service or product
Create a Service Design Portfolio
AdvancedCurate your work into a professional service design portfolio
Prerequisites
- • Basic understanding of design principles and user experience
- • Familiarity with design software such as Figma, Adobe XD, or Sketch
- • Ability to think critically and problem-solve
Certificate
Certificate of Completion
Earn a certificate upon successful completion